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Last Updated:
2010-02-27
License:
Shareware
OS:
Windows All
Description

MSP Center Plus is an integrated MSP Platform that helps you(Managed Service Providers) deliver IT Automation Services to your customers remotely. MSPs can realize higher profitability and very low operational costs when using MSP Center Plus as it provides RMM, PSA and Helpdesk tools in one Platform.

Features:
Network Monitoring
Network Monitoring & Alerting
    * Automatic Network Discovery
    * Router & Bandwidth Monitoring
    * Switch Monitoring
    * Printer Monitoring
    * One click alarm resolution

Server Monitoring
    * Active Directory Monitoring
    * Eventlog Monitoring
    * Windows services Monitoring

Applications Monitoring
    * Exchange Monitoring
    * MS-SQL Monitoring

SLA Management
    * SLA violation alerts
    * Escalation Policy

Desktop Management
Desktop Management

    * Execute Command
    * Power Management
    * Software Installation
    * Internet Access Control

 Remote Control

    * Send “CTRL+ALT+DEL” & “ALT+Tab” commands
    * Protects users’ Privacy
    * Blackout users’ screen
    * Supports Windows Vista & 2008 too
    * Track remote sessions

Asset Management

    * Remote Asset Scanning and Tracking
    * Software License Tracking & Management
    * Asset Audit Reports
    * Detecting Prohibited Software

Security Management
    * Patch management

HelpDesk & Service Automation
HelpDesk & Trouble ticketing
    * Automatic email to ticket creation
    * Automatic alert to ticket creation
    * Automatic ticket allocation with Business rules

Prof Service Automation with Tech Scheduling
    * Time Entry & Expense Entry
    * Invoice Generation

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